practice-management-trainer

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  • Does Your Team Understand the Impact of the First Encounter?

    By Gary Johnson, M.A. MBA

    This question is key to building a successful practice. “Potential customers will make decisions on which companies they pick to do business with based on how a company’s team makes them feel. Clinical research shows us that, as logical as we think we ...

  • Learning Lessons From A Hero

    By Gary Johnson, M.A. MBA

    By Gary Johnson, M.A. MBA “In my inaugural article with StreetScape Magazine, I wanted to bring readers ideas on leadership skills and principles they can use right away. In my profession as a professional speaker and leadership development coach, I ...

  • It All Starts With You

    By Gary Johnson, M.A. MBA

    By Gary Johnson, M.A. MBA The Bentson Clark reSource is a quarterly publication for successful orthodontist. Read my article titled, “It All Starts With You.” Find out more by visiting the Bentson Clark website www.bentsonclark.com

  • You Cant Manage What You Cant Measure

    By Gary Johnson, M.A. MBA

    By Gary Johnson, M.A. MBA Would you be surprised if I told you more than 97 percent of the business owners and executives I talk with around the U.S. cannot tell me how many prospective clients called or walked into their offices inquiring about products ...